Logging in error message

Install / Update Deployment
1

Hey guys,

I’m getting this error when attempting to log in:

Traceback (innermost last):

File “/home/erpuser/frappe-bench/apps/frappe/frappe/app.py”, line 76, in application
response = frappe.website.render.render(request.path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 54, in render
data = render_page(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 124, in render_page
return build(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 133, in build
return build_method(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 149, in build_page
context = get_context(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/context.py”, line 29, in get_context
context = build_context(context)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/context.py”, line 75, in build_context
ret = module.get_context(context)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/templates/pages/error.py”, line 11, in get_context
print frappe.get_traceback()
IOError: [Errno 32] Broken pipe

This error occurs on all accounts except administrator.

2

Never seen this one before. Could be an issue with your deployment settings. Maybe one of your redis servers is not running? Is this the full trace?

3

This is the full trace as far as I know. Or at least, it’s the full trace displayed to me at time of login

4

We restarted our server, now getting a different error message:

Traceback (innermost last):
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 24, in render
data = render_page(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 124, in render_page
return build(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 133, in build
return build_method(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/render.py”, line 149, in build_page
context = get_context(path)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/context.py”, line 29, in get_context
context = build_context(context)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/website/context.py”, line 75, in build_context
ret = module.get_context(context)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/templates/pages/desk.py”, line 21, in get_context
boot = frappe.sessions.get()
File “/home/erpuser/frappe-bench/apps/frappe/frappe/sessions.py”, line 104, in get
bootinfo = get_bootinfo()
File “/home/erpuser/frappe-bench/apps/frappe/frappe/boot.py”, line 49, in get_bootinfo
add_home_page(bootinfo, doclist)
File “/home/erpuser/frappe-bench/apps/frappe/frappe/boot.py”, line 145, in add_home_page
frappe.message_log.pop()
IndexError: pop from empty list

-Also, it allows me to log in, but gives the error when trying to go to the desk.

5

I deleted the old user accounts, and created some new ones. The new ones can log in normally now.

6

Seems very strange.

You can add an if condition to pop only if there is a message in line 145 of frappe/boot.py

if frappe.message_log:
  frappe.message_log.pop()
7

It turns out to be something related to the role permissions. We ended up reinstalling ERPnext. Thanks!

8

I have added this in the product too. Never seen it break earlier.