Loyalty program not auto fetching in online POS

Hi folks,
I want to fetch loyalty points in online POS. (point_of_sales.js)
It is not auto fetching loyalty points. Any help.

Thanks in advance & Happy Deepawali Festival.

I am waiting for your valuable thought on this.
Any help.

Hello @kumar404

Loyalty points is not even showing up in PoS at all. Have you been able to make this possible ??

Hi,
It’s showing.
Just now I checked on my mobile.
:blush::wink:

OK

What version is this?

Are you using offline or online?

Regards

Online
Version 12

Now am confused

Also on Version 12

Not seeing this

Is there any setting am missing ?

Ok check this screenshot

Thank you

I already did that …

The challenge is that the loyalty button does not show in my pos page

Really strange

Hi,
Check that, customer is assigned with loyalty program.

It is showing now, thanks, I had to update to the latest version of version 12

Regards

1 Like

Congratulations :wink::blush:

1 Like

Thanks …appreciate your quick responses

Yes,
Need to put points manually.

FYI. There is no report of loyalty points. We are making one. Will share when ready.

1 Like

There is also a need for the available loyalty points of customers to be visible at PoS.

This eliminates trial and error in redeeming points

1 Like

Yes
Right.

Till now it is visible in customer dashboard only.

have you tried using the Multiple tier loyalty option?

Not yet.
But I will do in upcoming week.

My concern is available loyalty points not auto fetching in POS.

i am able to redeem it blindly without knowing exact points for a customer.
However, since it is POS, i want to show availability loyalty points for a particular customer as soon as the customer name is entered.

I have customized all settings such as auto-opt for all customers etc.

Thank you

2 Likes