A manufacturing company sells motors to customers. Occasionally, customers return motors for service or due to part defects. In such cases, the company issues a new motor or replaces the defective part. The company uses delivery challans to manage the issuance and receipt of motors.
Could you please guide us on how to implement these processes in ERPNext to ensure smooth and accurate management of motor sales, service returns, and replacements?
The management of the returned motor will depend on whether it will be repaired or replaced. The repair process can be set up in manufacturing (essentially remanufacturing) with BOM , job cards and the like. Helpful documentation for manufacturing can be found here: