Message Encryption key is invalid!

ERPNext
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1

When I am restore the backup file of my local server into production server is completed successfully, but when I try to create a User on the web interface of Frappe ERPNext, The below error msg shows when I Create a User on the “User” screen,.
Can any please help with to solve this error as "asap"..

#### Message

Encryption key is invalid! Please check site_config.json
If you have recently restored the site you may need to copy the site config contaning original Encryption Key.
Please visit https://frappecloud.com/docs/sites/migrate-an-existing-site#encryption-key for more information.

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2

Hi,

You need to copy the Encryption Key from your local server site_config file to Production server site_config File.

Thanks,

Divyesh Mangroliya

3

@mangroliya Thanks for your reply. But, After copy and paste my old encryption_key to my new server also, I am getting the above same error,.

Please help me to solve this error,  Now, I am workong on it,.
Please help me as ASAP..
4

Hi,

After updating site_config.json, did you restarted the server?

Try to restart using following command:

sudo supervisorctl restart all

Thanks,

Divyesh M.

5

@mangroliya Thank you again, Again the same encryption_key error showns,.
I tried sudo supervisorctl restart all cmd also, but the same error occurs,.

What should I do next to solve the error?..

Thank You,
Yogeshwaran.