My Sales User cannot see any Addresses in the list

ERPNext Selling/CRM
1

My Sales User cannot see any Addresses in the list even with no user permissions applied.

Any ideas why?

2

Please check whether Sales User have permissions of Address doctype or not through Role Permission Manager.
Refer following lonk for that -
https://frappe.github.io/erpnext/user/manual/en/setting-up/users-and-permissions/role-based-permissions.html

1 Like
3

@priya_s

I thought is best to start from scratch to see where this goes wrong.

I started a new Role, assigned 3 doctypes, Lead, Address & Sales Order ( I had to add Sales Order just to get access to Address list )

Without any additional Role restrictions, the user sees all the leads, all the addresses.

I add a Territory = “Finland” User restriction, and Apply User Permissions to Lead doctype if Territory is permitted.

User sees only the leads = “Finland”, still sees all the addresses.

I Apply User Permissions to Address doctype if Lead is permitted.

User does not see the addresses of any leads, but sees all other non-lead addresses.

Shouldn’t the Lead permission pass through to the Lead’s Address?