Need Help with ImportError: Cannot Import 'redis_cache' in Frappe Forum

“Failed to get method for command posawesome.posawesome.api.posapp.check_opening_shift with cannot import name ‘redis_cache’ from ‘frappe.utils.caching’ (/home/khan/frappe-bench/apps/frappe/frappe/utils/”

I have already checked the file path, verified the Frappe version, and ensured that the necessary dependencies are installed. However, I’m still unable to resolve the issue.

Could you please guide me on how to resolve this ImportError? Any suggestions, insights, or potential solutions would be highly appreciated.

Thank you for your time and assistance. I’m looking forward to your valuable input.


May we know the output of bench version?

1 Like


I am also getting the same issue.

Here is the output for bench version



Is frappe v.15 released and known to be stable?