Negative amount in invoice

Hi, we are trying to make a return invoice and it is negative, we receive this error:
Message Did not save Server Error: Please check your server logs or contact tech support.

We tried with Sales Order also, but negative amounts do not pass through. Is there an easy way to solve this? Thanks!



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Hello,

Check following link for help in making sales/purchase return entry.

Sales Return: https://erpnext.com/user-guide/stock/sales-return
Purchase Return: https://erpnext.com/user-guide/stock/purchase-return

Please share complete server error message via pastebin.com

On Tue, Sep 9, 2014 at 1:24 PM, <in...@betabank.de> wrote:
Hi, we are trying to make a return invoice and it is negative, we receive this error:
Message Did not save Server Error: Please check your server logs or contact tech support.

We tried with Sales Order also, but negative amounts do not pass through. Is there an easy way to solve this? Thanks!



Note:



If you are posting an issue,


  1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
  2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
  3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
  4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.



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--
Thanks and Regards,
Umair Sayyed
www.erpnext.com



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Hi, thanks for the answer.

It is not really a sales return, it is a new sale only with negative priced items. This corresponds to returnable bottles that the customer was bringing to the shop, but he already payed in a previous invoice for both the bottles and the drinks. We have items with positive prices for the bottles and items with negative prices for the bottles return.

Am Dienstag, 9. September 2014 09:54:37 UTC+2 schrieb in...@betabank.de:
Hi, we are trying to make a return invoice and it is negative, we receive this error:
Message Did not save Server Error: Please check your server logs or contact tech support.

We tried with Sales Order also, but negative amounts do not pass through. Is there an easy way to solve this? Thanks!



Note:

 

If you are posting an issue,

 

  1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
  2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
  3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
  4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

     

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I know the thread is old. But did we have a solution for this already, facing the same problem now :expressionless:

Yes, we still do have this problem. Is is possible to create credit notes in ERP?

Any news on this? Can we create credit notes as sales order with negative total amount?
Thanks!

Hello,

Since credit note is created for journal voucher, its affect on account will depend on how you place it (debit or credit).

We don’t have option for -ve invoicing yet. Please create/followup for this feature via Github Issues.

https://github.com/frappe/erpnext/issues/2512

Hi, only for information purposes and for our interest, we would like to explain that in Spain the negative invoices are an official way to compensate invoices that have been cancelled, as it’s not possible to do a cancellation of an emitted and sent invoice.
The only way to solve this is with negative invoices in which you only have to state or indicate the original invoice to be cancelled, in accountability terms, in the body of the new negative invoice (it can be only one item that explains a referral to the original invoice).
This procedure is legal and you have to use it in any case an invoice has to be cancelled.
Thanks, we will review also the github issue to see if this option is implemented in the last version.
Thanks!
J.

In version 11, you can make standalone Credit Note and Debit Note as well. If you enable Debit Note, it will allow you to create negative Sales Invoice. Same way, it will work in the Purchase Invoice as well.

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