New App: Assignment Assistant (Smarterp)

Frappe Framework Customization
1

Hey folks,

I have recently developed a new custom app that integrates with ERPNext. The app is called smarterp and can be viewed at GitHub - canlann/smarterp: ERPNext App: Improvements for https://github.com/frappe/erpnext with data analysis and machine learning. . So far the app includes an issue assignment assistant for the support module of ERPNext.

I have also further plans with respect to implementing a load balancing for todo assignment, analytical dashboards and other machine learning related, interesting things (e.g. finding similar documents of certain doctypes by their properties…).

Feel free to have a look at the repository, download the app if you wish and since this hasn’t been thourougly tested yet contact me for opinions or if you need help etc. Also I am happy to find contributers.

Here’s a screenshot of whats in there currently:

readme-assignment-screenshot
readme-assignment-screenshot1157Ă—853 44 KB

Yours
Can

4 Likes
2

https://docs.erpnext.com/docs/user/manual/en/automation/assignment-rule

Do you know this feature? It also supports Round Robin and Load Balancing assignments.

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Thanks, yes I know this feature. This is though, let’s say static. I was trying to do something that is more fluid and assigns issues based on knowledge about previous assignments.