I have recently developed a new custom app that integrates with ERPNext. The app is called smarterp and can be viewed at GitHub - canlann/smarterp: ERPNext App: Improvements for https://github.com/frappe/erpnext with data analysis and machine learning. . So far the app includes an issue assignment assistant for the support module of ERPNext.
I have also further plans with respect to implementing a load balancing for todo assignment, analytical dashboards and other machine learning related, interesting things (e.g. finding similar documents of certain doctypes by their properties…).
Feel free to have a look at the repository, download the app if you wish and since this hasn’t been thourougly tested yet contact me for opinions or if you need help etc. Also I am happy to find contributers.
Here’s a screenshot of whats in there currently: