Hey guys,
Keep getting Request Timed Out when trying to add a new email domain. I am hosted by erpnext.com. Any assistance would be greatly appreciated.
Check with your IT support if the SMTP ports are open.
You can check by following
#python command
import from smtplib
server = smtplib.SMTP_SSL(‘sub5.mail.dreamhost.com’, 465)
if server = smtplib.SMTP_SSL(‘sub5.mail.dreamhost.com’, 465) works, but server = smtplib.SMTP(‘sub5.mail.dreamhost.com’, 465) fail or long time with no response, then you have the same problem as mine, check this
[Solved] email domain setup bypassing the Frozen SAVE, requested time out error
I am using ERPNext…
If you are using Frappe / ERPNext cloud hosting, you could email support@erpnext.com with your queries.