"New email received" notification

Hello guys!

I am currently little bit confused.

How can I set notifications for each email received, to company wide.

I have 2 scenarios:

  1. Lets say I have email business@example.com and I want to send notification to each admin user/manager user
  2. Each manager/admin/sales user will have their own email account, I want that always on receiving new email they will receive notifications (then on each reply and so on)
  • Also, how does threads notification works? What I saw is that in Communication DocType this absolutely does not work…

Thanks in advance!