New mail inbox error

I added some accounts to the email inbox, if I click on an account I get an error.

Also The button “new email” does nothing,

I get this error:

The button “report this issue” does nothing,

Traceback (most recent call last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/", line 56, in application
    response = frappe.handler.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/", line 19, in handle
  File "/home/frappe/frappe-bench/apps/frappe/frappe/", line 42, in execute_cmd
    ret =, **frappe.form_dict)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/", line 903, in call
    return fn(*args, **newargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/desk/", line 16, in get
    data = compress(execute(**args), args = args)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/desk/", line 21, in execute
    return DatabaseQuery(doctype).execute(*args, **kwargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/", line 81, in execute
    result = self.build_and_run()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/", line 105, in build_and_run
    return frappe.db.sql(query, as_dict=not self.as_list, debug=self.debug, update=self.update)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/", line 149, in sql
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/MySQLdb/", line 205, in execute
    self.errorhandler(self, exc, value)
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/MySQLdb/", line 36, in defaulterrorhandler
    raise errorclass, errorvalue
OperationalError: (1054, "Unknown column 'uid' in 'field list'")

I added support, sales, notifications, replies, jobs on my domain
But in the list it shows and (and not as defined in the email definition list)

any suggestions please?

Also, “reply” and “new email” do nothing
I am on the developer branch
Installed Apps

ERPNext: v7.2.21
Frappe Framework: v7.2.17

If you’re trying the new email inbox this is actually the 8.0 develop line not the 7.2.27 production master release

I found if using the VM install I couldn’t easily reach my own mail server unless I specified an ip address rather than the host name of the mail server which indicates a bug with resolving mail server host names out of the box


@Julian_Robbins thanks,
I use gmail imap and smtp servers, so it cannot be due to non-resolving ip-adresses :slight_smile:

I tried with my Gmail account and it was fine. I only had problems with my
own mail server