No New Button in SO and CRM doctypes

Hi all,
I have just installed ERPNext V7 in two machines(VM).
Both copies of ERPNext do not shows NEW button in Sales Order and Customer Doctypes.
No menu item for Quotation
No Campaign
Can anybody tell me what s the reason ?

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Check permissions please and also if any errors on console.

2 Likes

hi @KanchanChauhan

The console shows following error!

Media resource http://localhost:8000/assets/frappe/sounds/email.mp3 could not be decoded. desk
All candidate resources failed to load. Media load paused. desk
Media resource http://localhost:8000/assets/frappe/sounds/submit.mp3 could not be decoded. desk
All candidate resources failed to load. Media load paused. desk
Media resource http://localhost:8000/assets/frappe/sounds/cancel.mp3 could not be decoded. desk
All candidate resources failed to load. Media load paused. desk
Media resource http://localhost:8000/assets/frappe/sounds/delete.mp3 could not be decoded. desk
All candidate resources failed to load. Media load paused. desk
Media resource http://localhost:8000/assets/frappe/sounds/click.mp3 could not be decoded. desk
All candidate resources failed to load. Media load paused. desk
Media resource http://localhost:8000/assets/frappe/sounds/error.mp3 could not be decoded. desk
All candidate resources failed to load. Media load paused.

Hi,
-Go to Role Permission Manager
And Check whether Admin has permission to ‘create’ New Sales order,lead,Opportunity etc…
OR
Check Admin has All roles or not

1 Like

@KanchanChauhan
Thanks
Problem solved
The problem was the Admin was assigned only some roles.
It is the first time that the Administrator was seen with minimal roles assigned after a fresh install.