Not able to add outgoing email account

1 
Traceback (most recent call last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 56, in application
    response = frappe.handler.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 21, in handle
    data = execute_cmd(cmd)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 52, in execute_cmd
    return frappe.call(method, **frappe.form_dict)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 914, in call
    return fn(*args, **newargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py", line 22, in savedocs
    doc.save()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 230, in save
    return self._save(*args, **kwargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 263, in _save
    self.run_before_save_methods()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 772, in run_before_save_methods
    self.run_method("validate")
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 666, in run_method
    out = Document.hook(fn)(self, *args, **kwargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 887, in composer
    return composed(self, method, *args, **kwargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 870, in runner
    add_to_return_value(self, fn(self, *args, **kwargs))
  File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 660, in <lambda>
    fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py", line 71, in validate
    self.check_smtp()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py", line 137, in check_smtp
    server.sess
  File "/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py", line 194, in sess
    raise_(frappe.ValidationError, e, traceback)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py", line 167, in sess
    cint(self.port) or None)
  File "/usr/lib/python2.7/smtplib.py", line 256, in __init__
    (code, msg) = self.connect(host, port)
  File "/usr/lib/python2.7/smtplib.py", line 316, in connect
    self.sock = self._get_socket(host, port, self.timeout)
  File "/usr/lib/python2.7/smtplib.py", line 291, in _get_socket
    return socket.create_connection((host, port), timeout)
  File "/usr/lib/python2.7/socket.py", line 571, in create_connection
    raise err
ValidationError: [Errno 101] Network is unreachable
2

@kolate_sambhaji Looks like the smtp server you are trying to connect is offline.

3

@srajelli thanks, It’s digital ocean issue. Digital Ocean blocking smtp port on their end for new server.