Not able to login to Virtual Box application using User Name: 'Administrator' and Password: 'Admin'

[ahsan.iftikhar]

Dear Community,

I have initiated the ERPNext application and entered the following username and start to initialize the servers in Virtual Box.

UserName: frappe
Password: frappe

Then I go to http://localhost:8080/sign-in and enter the following username and password.

UserName: Administrator
Password: admin (I also tried ‘frappe’ as suggested on another post in the forums)

However, I have not been able to login.

Can you please guide me how to fix it. I want explore ERPNext and develop competency in it.

Thanks for your support and guidance.

[trentmu]

You can change the admin password with

bench set-admin-password “your desired password here”

[ahsan.iftikhar]

Dear trentmu,

Thanks for your reply.

However, I am still not able to login. The error message still says "Login Forbidden!

I have uploaded the screenshot for easy reference. (I am using Ubuntu 18.04 LTS as OS)

Thanks,

[trentmu]

The screenshot is not loading?

[ahsan.iftikhar]

Dear trentmu,

Thanks for your message. Can you please check now.

I am able to see the uploaded picture on my browser.

I really want to become part of ERPNext community and exploring ERPNext and gradually building my competency is the way I believe will work.

Simply not able to get going with the virtual image is stumbling block.

Thanks in advance for your support.

Regards,

Ahsan Iftikhar

[Adrian_Anhood]

I was also unable to login using
User: Administrator
Password: admin
…
I was able to register a new account (create a new account) from that same screen. As the first account, it automatically made it an admin account. When I created a 2nd account (again from the login screen), it was not an admin account.

Now that I am logged in, I still don’t have access to setup wizard. Figuring that out next.

Adrian

[clarkej]

Good info Adrian welcome to ERPNext!

Provided you are self-hosted with server console access, bench set-admin-password that may help resolve this case, I think CONFIRMED this is valid

edit: Umm just to reiterate trentmu’s post # 2 lol

[Adrian_Anhood]

John - Thanks for the warm welcome and quick response. I believe I am on the wrong track, by trying to access the wrong interface???

I installed ERPNext-Production.ova in a virtual box instance. I then did updates on the OS and bench via command line. I then accessed http://localhost:8080 and received this screen. I am not sure this is the correct login screen for ERPNext setup?

From this window, I was unable to login with user: Administrator password: admin. From command line, as you indicated, I again reset the admin password. The system did allow me to register a 1st user, and it automatically created this first user in an Admin Group which allowed me a login and admin rights. Once inside the interface looked like this:

I am attempting to access the ERPNext setup interface (photo below taken from a youtube tutorial). On my system, http://localhost/#login does not direct me to any page and simply provides a cannot connect error with no page loading.

Is it possible that Virtual Box needs to have a NAT setup to gain “local” access? Or maybe I have a some web services on the Ubuntu 20.04 LTS desktop I am working with???

Adrian

[clarkej]

Hi Adrian

My guess is your screenshot is presumably a webserver access page of some sort associated with 20.04, I’m not familiar with that OS yet.

VB supports NAT or Bridged network, yes go with NAT to start. I myself use qemu-kvm in a bridged network.

Once you boot the VM from VB, look for a console to access the ERPNext server instance. Commands run typically from /home/frappe/frappe-bench for example ‘bench start’ ‘bench version’ etc.

A forum search will give you howto pointers for ssh access to the instance.

have fun

[MrKovalski]

You can check if any processes are using your port by running:

sudo lsof -i -P -n | grep LISTEN

[Goutham_Zampani]

Thanks a lot. Don’t really know what happened, but I was unable to login using “Administrator” and “admin”. Used bench set-admin-password admin. It worked. Weird how the same password worked.

[krnkris]

Nice to see
@clarkej help still alive
Peace