Not able to Send Email Alert via Workflow

I have created a Workflow for Appraisal and enabled “Send Email Alert” option as well but emails are not being sent for next action users. This should trigger an email to the appraisal approver.


Leave Approver workflow was created earlier and emails are automatically being sent to the Leave Approver of that employee

I am using below versions
ERPNext: v12.5.2 (version-12)

Frappe Framework: v12.3.0 (version-12)

Any help is appreciated!!

Could you show the screenshot of the complete workflow, please? Also, check the email queue. See if emails are sent from the system? Maybe they are sent but are not received.

@michelle I have already checked email queue. These emails are not being triggered.

Check the last column in the workflow. Is “Appraisal Level1”, “Appraisal Level2” actual roles created?

Yes. I have created those roles and gave accesses on Appraisal document.

Hi ,

I am also getting same issue .
I got some thing from error log too . Can anyone guide how to solve the error.
Screenshot attached.

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