Not able to submit stock

1

Hi
I have a scenario where iam not able to submit my stock reconciliation
i click the “SUBMIT” button
i refresh the page
it again goes back to the submit state
the submitted stock is not viewable in stock and account ledger
hemanth

2

Hi @krishnanhemanth

Can you share the screenshots or GIF of an issue?

3

sure
here is a step by step
i open the stock reconciliation page

Capture.PNG983×367 10.4 KB

it is ready to be submitted
Capture1.PNG978×592 26.3 KB

i submit the document
Capture4.PNG995×563 25.4 KB

i reload the page
Capture5.PNG1039×559 28.3 KB

it is back to draft status
regards
hemanth

4

Still stuck
Can anybody help
Hemanth

5

Hi
The issue is sorted out
ensure that the quantity and value are not zero
if either one of its value is zero, then the system will not allow you to submit
thanks again
Admin can close it
Hemanth