Notification numbers not showing for custom app on desktop


While developing multiple custom apps for my self hosted ERPNext environment, I encountered an issue. Most of my apps are using notifications to alert users, but I have got one problem with one of my apps. The notification number won’t show on the desktop, whilst other notification numbers of my apps do show on the desktop.


  1. The “Repairs and Support” app does not show its notification number as my other apps do:
  2. When I open the app, the “Return material Authorisation” DocType has notifications:
  3. The notifications also show up in the notification center:

Has anyone else encountered this issue, or does anyone know how I can fix this?

Kind regards,