Hello,
We are using ERPNext V15 along with Webshop. we have published several products on our website which are being handled by webshop app.
On product details page, we have a button for more details as shown in below image:
When a user visits our website and try to have details on product by clicking this button, it opens a webform as shown in below picture:
Upon having the user details and clicking the send button on the form, it creates a new lead in CRM on the ERPNext.
Everything works perfectly fine upto this stage. However, I am not able to see any notification for getting the new lead created in the CRM. I neither could find an option to activate System Notifications for lead doctype nor any option to send Email Notification on creating a new lead.
When any user submits the inquiry form the events should be triggered:
- Send an email to website user informing them about receipt of their inquiry
- assign the newly created lead to our employee with a system notification.
Can anyone help me in achieving the target of getting notified by email as soon as any user creates a lead through website product page inquiry form?