Hello Everyone,
I am trying to set up an Outlook email account with my professional mail. I created Outlook for my professional mail and I created an app password as well. When I try to set up the email account using this information, I get this error: 'Please check your email login credentials.
you can refer below image
Please help me regarding this, thank you in advance.
Any suggestions?
You mean M365 account?
Microsoft deprecated Basic auth time ago … so you will need to use OAuth
See this:
Hope this helps.
@avc @Meet Is OAuth the only way? Doesn’t it allow you to configure it by application password like all the others by activating two-step authentication?
For me as an advanced user, I find it a nightmare to configure OAuth, I can imagine for an end user.
Hi @federico_calvo:
Since Microsoft (and Google…) disabled basic authentication support, OAuth is mandatory …
I agree … pretty complicated, even for tech users …
Only SMTP is allowed under certain circumstances … but seems it will be no longer supported shortly.
Hope this helps.
@avc I didn’t know about google, we have most of our customers, and our google accounts working with the application password with no problem.
If they go this way, I hope it will be infinitely easier than Microsoft or having the mails in the ERP will be a luxury that only a few will be able to afford.
I’m going to read in detail the article you passed but it will take me a while.
Thanks!
Aquí estamos 
@avc and one last question where maybe you can understand better, are hotmail/outlook accounts outside of what is considered office 365/microsoft 365?
Say, non-business accounts, do they also have to go through this process?
Hi @federico_calvo:
As far I know, Microsoft has deprecated basic auth for personal mail too by last September …
