In ERPNext, I have a Sales Order with two Sales Order Items. Each item has a unique ID.
When the Sales Order is in Draft status, I allow the customer to give feedback through an Issue form, where they can choose whether each item is “OK” (approved) or not.
Here’s the logic I want to implement:
- If the customer approves one item and rejects the other, then:
- The approved item’s status should be “Approved”.
- The rejected item’s status should be “Rejected”.
- The Sales Order’s overall status should change from Draft to Partial.
- If both items are approved, the Sales Order should be Submitted.
- If both items are rejected, the Sales Order should be Cancelled.
How can I implement this logic in ERPNext? Should I use custom fields, server scripts, or workflows? Has anyone done something similar?