Paypal gateway error

Integration
1

Hi

Since the below post is marked closed I am reopening it, since I was not able to find the reopen option, I am creating a new post.

@umair

I am still getting the same error, it is not working for me if I put the the currency exchange rate it decimal point e.g. 65.23.

But when I am creating the invoice with exchange rate without decimal point i.e. 65.00 I am able to send the request.

Below is the error.

Paypal Error1.png773×836 62.9 KB

Now one more issue, till now I have sent several payment request only one got paid and rest not, like yesterday I have sent a request to a client and today got his email stating that the payment link is not working. Below is the error which he got on his screen.

paypal Error1.png1089×343 20.9 KB

Please let me know what to do ASAP.

My system is live now and now this is happening, please let me know if paid support is available.

Thanks guys

2

Not able to reproduce. For which country/Currency you are accepting payments?

By default, the token expires after 3 hours. Contact PayPal customer service to extend the token lifetime to 72 hours.

ref: https://developer.paypal.com/docs/classic/api/merchant/SetExpressCheckout_API_Operation_NVP/

3

Not able to reproduce. For which country/Currency you are accepting payments?

I am accepting the payment for USD/EUR/GBP/SGD and for all these currency I am getting the error. My companies default currency is INR.

I will talk to them thanks for the reference.

4

Hi there

Still I am able to replicate the issue, is it something wrong with the configuration, Please help me regarding the issue.

Regards.

5

@deepak727

We tried to replicate the issue but unfortunately we could not.

Please share whole scenario, which will help us to replicate the issue?

6

@saurabh6790

Here is what I am doing.

  1. Creating an Invoice from Account >> Invoice as shown below.

As you can see the excange rate in Invoice is marked Red i.e 49.171210000 SGD

Invoice.png1006×799 37.2 KB

  1. I am using the make payment request button which there in Invoice as shown

Click.png1148×879 42.9 KB

  1. Since this is a SGD payment request I am selecting the Paypal SGD gateway.

PG.png1007×621 37.9 KB

  1. Now after clicking on save then submit I am getting the following error.

Error.png1142×824 72.4 KB

Below is the console output when I am getting the above error.

jquery.min.js:4 POST http://aaa.aaaa.com/ 417 (EXPECTATION FAILED)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
frappe.request.call @ desk.min.js:139
frappe.call @ desk.min.js:135
_call @ form.min.js:243
(anonymous) @ form.min.js:234
check_name @ form.min.js:237
save @ form.min.js:234
frappe.ui.form.save @ form.min.js:243
(anonymous) @ form.min.js:93
i @ jquery.min.js:2
add @ jquery.min.js:2
_f.Frm._save @ form.min.js:91
(anonymous) @ form.min.js:85
desk.min.js:151 Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py”, line 19, in savedocs
doc.submit()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 723, in submit
self._submit()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 712, in _submit
self.save()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 223, in save
return self._save(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 269, in _save
self.run_post_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 771, in run_post_save_methods
self.run_method(“on_submit”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 651, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 858, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 841, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 645, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/accounts/doctype/payment_request/payment_request.py”, line 39, in on_submit
self.set_payment_request_url()
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/accounts/doctype/payment_request/payment_request.py”, line 56, in set_payment_request_url
self.payment_url = self.get_payment_url()
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/accounts/doctype/payment_request/payment_request.py”, line 80, in get_payment_url
“currency”: self.currency
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/paypal_settings/paypal_settings.py”, line 131, in get_payment_url
response = self.execute_set_express_checkout(kwargs[“amount”], kwargs[“currency”])
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/paypal_settings/paypal_settings.py”, line 162, in execute_set_express_checkout
frappe.throw(“Looks like something is wrong with this site’s Paypal configuration.”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 309, in throw
msgprint(msg, raise_exception=exc, title=title, indicator=‘red’)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 302, in msgprint
_raise_exception()
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 275, in _raise_exception
raise raise_exception, encode(msg)
ValidationError: Looks like something is wrong with this site’s Paypal configuration.

desk.min.js:151 Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 55, in application
response = frappe.handler.handle()
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 19, in handle
execute_cmd(cmd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 40, in execute_cmd
ret = frappe.call(method, **frappe.form_dict)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 897, in call
return fn(*args, **newargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py”, line 19, in savedocs
doc.submit()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 723, in submit
self._submit()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 712, in _submit
self.save()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 223, in save
return self._save(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 269, in _save
self.run_post_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 771, in run_post_save_methods
self.run_method(“on_submit”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 651, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 858, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 841, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 645, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/accounts/doctype/payment_request/payment_request.py”, line 39, in on_submit
self.set_payment_request_url()
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/accounts/doctype/payment_request/payment_request.py”, line 56, in set_payment_request_url
self.payment_url = self.get_payment_url()
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/accounts/doctype/payment_request/payment_request.py”, line 80, in get_payment_url
“currency”: self.currency
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/paypal_settings/paypal_settings.py”, line 131, in get_payment_url
response = self.execute_set_express_checkout(kwargs[“amount”], kwargs[“currency”])
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/paypal_settings/paypal_settings.py”, line 162, in execute_set_express_checkout
frappe.throw(“Looks like something is wrong with this site’s Paypal configuration.”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 309, in throw
msgprint(msg, raise_exception=exc, title=title, indicator=‘red’)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 302, in msgprint
_raise_exception()
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 275, in _raise_exception
raise raise_exception, encode(msg)
ValidationError: Looks like something is wrong with this site’s Paypal configuration.

jquery.min.js:4 POST http://aaa.aaaaaa.com/ net::ERR_CONNECTION_TIMED_OUT
send @ jquery.min.js:4
ajax @ jquery.min.js:4
frappe.request.call @ desk.min.js:139
frappe.call @ desk.min.js:135
refresh_notifications @ desk.min.js:1054
(anonymous) @ desk.min.js:1054

Please suggest what could be the issue. Please let me know if you require more input.

1 Like