Pdf Download Error

1

when trying to view pdf from print page

downloadpdferror.png1366×768 122 KB

Even i have another site on port 88 working fine

2

Looks like whatever you were trying to download as a PDF is quite complicated and took too long to get rendered

1 Like
3

Yeas but any solution

4

Is there a picture / image in the document or letter head that you are trying to print?

Check if the images are uploaded as public. Maybe its because of that.

5

First diagnose the problem - maybe check the logs?

6

Witch log file related with this problem

7

To start check say frappe-bench/logs/worker.error.log or /var/log/mail.log

You may need to dig a bit in other log files…

8

Thanks for your reply
but nothing from this logs files is useful

9

Yeas when i remove the image it’s working so how i can print pdf with image without error

10

@Alaa_Badri Did you upload the image as private or public?

11

private

12

Sorry for the delay. Make the uploaded file public or upload it again as public.

There seems to be a problem with private files in PDF creation.