Hello Everyone I am getting this error when I PDF print a doctype. Strangely this only happens when I print it via the public IP (XXX.XXX.XXX.XXX:1143 - yes it has a port in the end).
When I open it from the local ip. i.e. 192.168.68.196, there is no issue. My emails are also not being sent.
Traceback (most recent call last):
File “apps/frappe/frappe/app.py”, line 69, in application
response = frappe.api.handle()
File “apps/frappe/frappe/api.py”, line 54, in handle
return frappe.handler.handle()
File “apps/frappe/frappe/handler.py”, line 45, in handle
data = execute_cmd(cmd)
File “apps/frappe/frappe/handler.py”, line 83, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File “apps/frappe/frappe/init.py”, line 1587, in call
return fn(*args, **newargs)
File “apps/frappe/frappe/utils/print_format.py”, line 129, in download_pdf
frappe.local.response.filecontent = get_pdf(html)
File “apps/frappe/frappe/utils/pdf.py”, line 38, in get_pdf
filedata = pdfkit.from_string(html, options=options or {}, verbose=True)
File “env/lib/python3.10/site-packages/pdfkit/api.py”, line 75, in from_string
return r.to_pdf(output_path)
File “env/lib/python3.10/site-packages/pdfkit/pdfkit.py”, line 201, in to_pdf
self.handle_error(exit_code, stderr)
File “env/lib/python3.10/site-packages/pdfkit/pdfkit.py”, line 155, in handle_error
raise IOError(‘wkhtmltopdf reported an error:\n’ + stderr)
OSError: wkhtmltopdf reported an error:
The switch --print-media-type, is not support using unpatched qt, and will be ignored.The switch --header-html, is not support using unpatched qt, and will be ignored.The switch --footer-html, is not support using unpatched qt, and will be ignored.The switch --disable-smart-shrinking, is not support using unpatched qt, and will be ignored.QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to ‘/tmp/runtime-frappe’
Exit with code 1 due to network error: ConnectionRefusedError
I have also added the domain in my site_config.json file. Everything else works fine but this does not.
I am using version ERPnext v14