I would like to comment on this desk.
- I think Desk is good for shortcut (favourite, most used, or just a collection of whatever icons a user wants).
- On the other hand, having too many icons is confusing. I ended up only using the “collection icons” (Accounts, Buying, Selling, etc.)
- And still most of the time I just click the Explore icons and proceed from the sidebar.
- Unfortunately, the sidebar can only be sorted by alphabet. So adding more apps or domains, or (in many cases) after changing the language, it can be confusing to find the correct menu in the new order.
So, my take on this matter are:
- Keep the Desk but make it group-able. Icons are grouped by their parent modules or domains (icons grouped in Accounts, Selling, etc. and Manufacturing, Educations, etc.)
- Make the same with the sidebar menu according to:
- domain: Manufacturing, Education, Hospitality, etc.
- modules: Accounts, Selling, Buying, etc.
- tools: Tools, Contacts, etc.
- settings: Setup, Settings. etc.
- support: Website, Help/Learn, etc.
This way there is hierarchy to help user navigating the whole application.