Possible to set up in-store credit and use with POS?

Hi there,

I have just started using the POS system and recently have been trying to figure out how best to handle in-store credit for customers who may return items after a 30-day period. It’s not clear to me how this is handled with the POS.

First, if I’m setting up a payment type of In-Store Credit, I presume that would get tied to a liability account, as it’s something the store owes someone in the future, correct?

Then, with the POS, most of the sales are to a “Guest” customer, so when a return of this sort is done, I will have to change/create a customer on the return form and then, do I just ensure that rather than going to ‘credit card’ or ‘cash’ I put in the negative value for the payment type of ‘In-Store Credit’? (Also, it appears we have to use the form view as something is off with returning multiple taxes properly straight in the POS - it initially pulls up the right return amount and then quickly adjusts, stripping out the 2nd tax on the item!)

I’ve attached a screenshot of the return form view that I’m seeing (I haven’t added in the In-Store Credit bit yet as I wanted to try and ensure I did the right thing) - Account for Change amount wouldn’t change in my scenario?

ERPNext: 14.33.2
Frappe: 14.43.0

Thanks!

Soo… just curious on a post where it’s quiet afterward like this. Is this something nobody has any suggestions about, or is it too easy and should be obvious?

I’m having the same doubt. Did you figure it out?