Price not auto-updating for Items in Sales Invoice across different systems for same user

[Thaya_Govzig]

Hi,

I am facing an issue in ERPNext.
I am using the same user account on two different systems.

• In one system, while creating a Sales Invoice, when I select an Item, the price is automatically appended.
• But in the second system, for the same user, when I select the Item, the price field is blank and not updating automatically.

Both users have the same roles and permissions.
Can someone please help me understand why the price is not getting auto-updated on the second system?

Thanks in advance!

[mangroliya]

Hi,

What do two different systems mean? Two separate instance of ERPNext or two client machine?

Thanks,

Divyesh M.

[Thaya_Govzig]

Two client machine

[ashaseeb]

check Item price list

[Thaya_Govzig]

I have checked that and it is correct.

here is the screenshot from my machine:

here is the second screenshot from second client:

[ashaseeb]

you supposed to check price list as mentioned below

If price still no-show then check pricing rules or custom scripts if written or enabled