Because, when I create a new format using Custom Format its still showing the Print Format from the Builder and not the Custom Format (HTML). How do I override the Builder format?
Just tested it, Server type print format works fine. Probably something wrong with your format. Do one thing, create new format and in HTML just write.
I think I have identified the issue as its working now. It seems that if we switch and/or go to the Builder the HTML Format will not work. So basically, avoid the Builder completely.
Thank You Kanchan, very much appreciate your assistance.