Project Tasks , Issues

What is meant by “Issue” in New task creation form
and what is the use of "Issue"s genrally

Hi @Ayman_Sersy,

the Issue doctype comes from the Support module. It is used for example in a service context to record issues/complaints/problems. Often, to resolve the issue, an action has to be taken. This can be covered using the task. Then, the task can be linked to the related issue.

For example: Issue is “ERPNext crashed in Safari 13”, task could be “Resolve compatibility issue with Safari 13”.

Hope this explanation helps :wink:

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thank you for your clarifications and prompt reply

You’re welcome! In case you are not using the Issue, use Task > Customize and then simply hide the Issue link field to eliminate confusion…

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