Pull from email account

please…what dose the following error mean?

{‘retry’: 0, ‘log’: <function log at 0x7f2f0d3062a8>, ‘site’: u’site1.local’, ‘event’: u’all’, ‘method_name’: u’pull_from_email_account’, ‘method’: <function pull_from_email_account at 0x7f2f0d3311b8>, ‘user’: u’Administrator’, ‘kwargs’: {‘email_account’: u’Replies’}, ‘async’: True, ‘job_name’: u’pull_from_email_account|Replies’}
Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/background_jobs.py”, line 61, in execute_job
method(**kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py”, line 439, in pull_from_email_account
email_account.receive()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py”, line 191, in receive
incoming_mails = email_server.get_messages()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/receive.py”, line 150, in get_messages
self.pop.quit()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/receive.py”, line 439, in quit
return self._super.quit(self, *args, **kwargs)
File “/usr/lib/python2.7/poplib.py”, line 259, in quit
resp = self._shortcmd(‘QUIT’)
File “/usr/lib/python2.7/poplib.py”, line 160, in _shortcmd
return self._getresp()
File “/usr/lib/python2.7/poplib.py”, line 132, in _getresp
resp, o = self._getline()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/receive.py”, line 429, in _getline
ret = self._super._getline(self, *args, **kwargs)
File “/usr/lib/python2.7/poplib.py”, line 112, in _getline
line = self.file.readline(_MAXLINE + 1)
File “/usr/lib/python2.7/socket.py”, line 480, in readline
data = self._sock.recv(self._rbufsize)
File “/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/rq/timeouts.py”, line 51, in handle_death_penalty
‘value ({0} seconds)’.format(self._timeout))
JobTimeoutException: Job exceeded maximum timeout value (300 seconds)

Can you please restart your server and try again.

1 Like