Purchase returns

Dear sir,
we have purchased one item from suppliers as well as we sold you customer that same item and customer returns that because item was damage. we issued credit note to customers and we can’t issued to Purchase orders why because purchase order closed, so what will i do ?

1 Like

@irene,

Please check the user manual to know more about the purchase return.

https://frappe.github.io/erpnext/user/manual/en/stock/purchase-return

Dear Sir,

Our Purchase order closed now how reopen P.O and how make purchase returns in ERPNEXT, how salve this problem ??