Questions - Report: Communication

Hi Sir/Madam:

I have two questions which need your help me to figure out at below:

  1. Please refer to the screenshot: Here are two rows. One is Meeting, the other is Phone. Does anyone know how to add values into these fields and where is the module?

  1. If I check the report on CRM→Lead Owner Efficiency module. Here have a column whose name is “Lead Count”. Does anyone know how to view the details of each cell in this column?

Your kind reply will be appreciated.