Quotation : Email Sending issue

ERPNext User Forum
#1

Hello,

I have created quotation from lead and try emailing quotation in both Draft and Submitted status but email is not being sent. I verified Bulk Email List but email is not appearing in that list either.

The emails are being sent fine from Opportunity, Weekly Digest and other features but it’s only not working for quotation.

Have anyone experienced similar issue in past?
Can someone help me with this issue?

Thanks.

#2

@rushabh_shah82 can you check if have any scheduler error in your instance?

#3

Thanks for the reply. How do I check scheduler errors if any?

Here is bench doctor command output
$ bench doctor
Workers online: True
Pending tasks 0
Timed out locks:

There are also no locks under sites/[SITE_NAME]/lock folder.

Thanks,
Rushabh