mdwala
May 25, 2017, 10:20am
1
From User perspective and from my own experience I believe there should be a Pinned post at least every few days to raise awareness to the users (as developer must have already knowing) of ability to promote GitHub issues to show demand.
I am following all threads for nearly 1 year, but recently came to know above while watching past Frankfurt Conference Video!
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umair
May 25, 2017, 10:26am
2
It’s already there in the Guidelines.
### Introduction (first timers)
Thank you for your interest in raising an Issue with ERPNext. An Issue could mean a bug report or a request for a missing feature. By raising a bug report, you are contributing to the development of ERPNext and this is the first step of participating in the community. Bug reports are very helpful for developers as they quickly fix the issue before other users start facing it.
Feature requests are also a great way to take the product forward. New ideas can come in any user scenario and the issue list also acts a roadmap of future features.
When you are raising an Issue, you should keep a few things in mind. Remember that the developer does not have access to your machine so you must give all the information you can while raising an Issue. If you are suggesting a feature, you should be very clear about what you want.
The Issue list is not the right place to ask a question or start a general discussion. If you want to do that , then the right place is the forum [https://discuss.erpnext.com](https://discuss.erpnext.com).
### Reply and Closing Policy
If your issue is not clear or does not meet the guidelines, then it will be closed. If it is closed, please supply the information asked and re-open it.
### General Issue Guidelines
1. **Search existing Issues:** Before raising a Issue, search if it has been raised before. Maybe add a 👍 or give additional help by creating a mockup if it is not already created.
1. **Report each issue separately:** Don't club multiple, unreleated issues in one note.
1. **Brief:** Please don't include long explanations. Use screenshots and bullet points instead of descriptive paragraphs.
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