Recall invoices from previous fiscal year

[hifyaan]

hi i searched the forum but didn’t find anything
what i need is to view invoices from previous years
this is esp important for warranty purposes
is there away we can open previous years to view invoices
thankz

[Saumyaseelan_Pv]

You can see any invoices from previous fiscal years if it’s not restricted by user permissions. Are you facing any issue?

[hifyaan]

yes i am logged in as Administrator
but i can only see invoices of this fiscal year
i even added a new user and gave it all the permissions but still cannot see any invoices or purchases from previous years
this is the version im running

Installed Apps

ERPNext: v14.54.0 (version-14)

Frappe Framework: v14.59.0 (version-14)

Payments: v0.0.1 (develop)

[Muzzy]

Check your Fiscal Year setting. I guess the fiscal year is disabled. However, it should not stop you from viewing.

[hifyaan]

yes but i cant see any transactiosn the fiscal year is enabled

[hifyaan]

THE GENERAL LEDGER HAS THE TRANSACTIONS FROM 2022
BUT WHEN I GO TO SEARCH sales register from 2022 it only brings 2023 transactions

[hifyaan]

has anyone got an idea why i would not be able to recall any invoices or purcahses from previous fiscal years
any help