I am trying to rename an item but I am getting a message - Not permitted. I am the admin and I have full user access. can someone please help.
Welcome to Forum
Please share your image of error.
thanks for your reply. please see attached image.
It’s may be edit right problem.
So check role permission for item master.
If he is logged in as Admin then he should have a full access.
Can you please post the screenshot of selected roles of your logged in user?
yes. I have access to all roles. please see the screenshot of my roles assigned.
please can you advise ? ![36%20PM|636x266]
check in DocType or Customize form whether rename under autoname section is enabled for the doctype.
allow rename is ticked. I used to use it about 6 months or so ago. NO settings have changed for me. suddenly it has stopped working.
Any recent bench updates after which the issue started?
hello. I dont know what the bench updates mean. I havent updated my system at my end. please can you help on how to resolve this. I think it is a glitch in the system.
I would help for sure but need to know more inputs. Check for any error logs and see if you can find anything there.
Also try to create a new user with full access and see if the same problem is there with that user as well.
please advise where I can find the error logs.
Can you tell us what are you trying to rename?
I am trying to rename an item. and merge it with an existing item
Does both items have same attributes like same UOM, stock item, batch/serial no. expiry. If it does not have then you cannot rename and merge the items.
You can type error log list in search bar
ok so I renamed it to a completely new number and it is still showing the same message. I think it is more to do with user permissions as it says not permitted. I tried looking at the error logs but nothing showing up there
Did you check this?
I checked it and it has same attributes. to avoid a mistake instead of merging I tried giving it a completely new number. and I am getting the same message. so its not a mistake of attributes not matching
Hi, did you resolve this? I am suddenly having the same issue. Looks like permissions for renaming items have been changed.