I sent a mail to a lead by using a manager role user. and the mail is sucesssfully recieved by the lead. when they sent a reply mail to the manager, i can get the reply mail inside the ERPNext. but i got the reply mail in gmail application.
Im enabled the “enable Incomming” option and folder type: INBOX is appended to Event. but i didn’t get the reply mail from the lead. inside lead>activities> event or task or communication anywhere.
Why is this problem occured and how can i solve this?