Reports Does not print with the latest version

h_farid_gm · May 22, 2012, 2:00pm

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

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system · May 23, 2012, 8:22am

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
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h_farid_gm · May 23, 2012, 9:54am

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
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system · May 23, 2012, 9:57am

Hi HF,

There seems to be some file permissions issue.

Please set user and group of all files same as that of apache user and group
at the base folder, do
chown -R {apache_user}:{apache_group} *

then do sudo lib/wnf.py --pull origin master

This should solve your problem.

-Anand.

On Wed, May 23, 2012 at 3:24 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
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h_farid_gm · May 23, 2012, 12:08pm

Hi Anand;

Still have same problem, I do chown and repeated the steps but same
results.

On May 23, 11:57 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

There seems to be some file permissions issue.

Please set user and group of all files same as that of apache user and group
at the base folder, do
chown -R {apache_user}:{apache_group} *

then do sudo lib/wnf.py --pull origin master

This should solve your problem.

-Anand.

On Wed, May 23, 2012 at 3:24 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
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system · May 23, 2012, 12:25pm

Hi HF,

is the lib folder a symlink? if yes, then you need to go inside the
symlink and then do chown. Have you tried this?

-Anand.

On Wed, May 23, 2012 at 5:38 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem, I do chown and repeated the steps but same
results.

On May 23, 11:57 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

There seems to be some file permissions issue.

Please set user and group of all files same as that of apache user and group
at the base folder, do
chown -R {apache_user}:{apache_group} *

then do sudo lib/wnf.py --pull origin master

This should solve your problem.

-Anand.

On Wed, May 23, 2012 at 3:24 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
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h_farid_gm · May 23, 2012, 1:00pm

Hi Anand;

No it is not a symlink.

On May 23, 2:25 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

is the lib folder a symlink? if yes, then you need to go inside the
symlink and then do chown. Have you tried this?

-Anand.

On Wed, May 23, 2012 at 5:38 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem, I do chown and repeated the steps but same
results.

On May 23, 11:57 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

There seems to be some file permissions issue.

Please set user and group of all files same as that of apache user and group
at the base folder, do
chown -R {apache_user}:{apache_group} *

then do sudo lib/wnf.py --pull origin master

This should solve your problem.

-Anand.

On Wed, May 23, 2012 at 3:24 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
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system · May 23, 2012, 1:04pm

Hi HF,

it is clearly an issue of unix user permissions, which is difficult to
figure out.

The simplest solution right now is to change permissions of all files
in the whole directory tree as 777.

ie. chmod -R 777 *

this will solve the issue temporarily.

-Anand.

On Wed, May 23, 2012 at 6:30 PM, HF h....@gmail.com wrote:

Hi Anand;

No it is not a symlink.

On May 23, 2:25 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

is the lib folder a symlink? if yes, then you need to go inside the
symlink and then do chown. Have you tried this?

-Anand.

On Wed, May 23, 2012 at 5:38 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem, I do chown and repeated the steps but same
results.

On May 23, 11:57 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

There seems to be some file permissions issue.

Please set user and group of all files same as that of apache user and group
at the base folder, do
chown -R {apache_user}:{apache_group} *

then do sudo lib/wnf.py --pull origin master

This should solve your problem.

-Anand.

On Wed, May 23, 2012 at 3:24 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
To post to this group, send email to wn...@googlegroups.com.
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h_farid_gm · May 23, 2012, 1:44pm

Hi Anand;

Done chmod -R 777 * but still same problem.

What is the change from last version ? may Be I can follow.

On May 23, 3:04 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

it is clearly an issue of unix user permissions, which is difficult to
figure out.

The simplest solution right now is to change permissions of all files
in the whole directory tree as 777.

ie. chmod -R 777 *

this will solve the issue temporarily.

-Anand.

On Wed, May 23, 2012 at 6:30 PM, HF h....@gmail.com wrote:

Hi Anand;

No it is not a symlink.

On May 23, 2:25 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

is the lib folder a symlink? if yes, then you need to go inside the
symlink and then do chown. Have you tried this?

-Anand.

On Wed, May 23, 2012 at 5:38 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem, I do chown and repeated the steps but same
results.

On May 23, 11:57 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

There seems to be some file permissions issue.

Please set user and group of all files same as that of apache user and group
at the base folder, do
chown -R {apache_user}:{apache_group} *

then do sudo lib/wnf.py --pull origin master

This should solve your problem.

-Anand.

On Wed, May 23, 2012 at 3:24 PM, HF h....@gmail.com wrote:

Hi Anand;

Still have same problem I tried :

sudo lib/wnf.py --pull origin master
I got first permission denied (publickey), then it continues and
updates files
Then I made same command without sudo , I got some downloads then I
got the error : cannot open .git/FETCH_HEAD permission denied.

Then I tried clear cache and refresh, but nothing changed, still
hanging when printing reports.
Please advise.

On May 23, 10:22 am, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

We have fixed this issue. Please pull the latest changes from the master branch.
Then, go to Tools > Clear Cache and Refresh. Then try printing. It should work.

Thanks,
Anand.

On Tue, May 22, 2012 at 7:30 PM, HF h....@gmail.com wrote:

I have a problem with printing reports, the reports show on screen but
when I click on the printer icon after pressing the Go button the
printing hangs, I tried to Clear cache and refresh but still the same.

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
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miteshchudasama90 · May 23, 2012, 1:48pm

hello Anand,

If HF's Server is in cloud then its not good to give permission 777…
If HF have own virtual network then its not a big deal…

I can't understand why HF is not able to print report… it should work…

- Mitesh

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miteshchudasama90 · May 23, 2012, 1:49pm

hello HF,

Check the Error Console…

- Mitesh

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h_farid_gm · May 23, 2012, 1:56pm

Hi Mitesh;

Nothing in the error console.

On May 23, 3:49 pm, Mitesh Chudasama mi...@gmail.com
wrote:

hello HF,

Check the Error Console…

Mitesh

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system · May 23, 2012, 2:00pm

Hi HF,

have you tried using git pull origin master in both erpnext and lib folders?

-Anand.

On Wed, May 23, 2012 at 7:26 PM, HF h....@gmail.com wrote:

Hi Mitesh;

Nothing in the error console.

On May 23, 3:49 pm, Mitesh Chudasama mi...@gmail.com
wrote:

hello HF,

Check the Error Console…

Mitesh

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miteshchudasama90 · May 23, 2012, 2:03pm

hii HF,

have you ever made changes in code???

- Mitesh

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h_farid_gm · May 23, 2012, 2:09pm

Hi Mitesh;

Sure I am old programmer

On May 23, 4:03 pm, MiteshC mi...@gmail.com wrote:

hii HF,

have you ever made changes in code???

Mitesh

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h_farid_gm · May 23, 2012, 2:10pm

Hi Anand;

No.

On May 23, 4:00 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

have you tried using git pull origin master in both erpnext and lib folders?

-Anand.

On Wed, May 23, 2012 at 7:26 PM, HF h....@gmail.com wrote:

Hi Mitesh;

Nothing in the error console.

On May 23, 3:49 pm, Mitesh Chudasama mi...@gmail.com
wrote:

hello HF,

Check the Error Console…

Mitesh

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system · May 23, 2012, 2:11pm

Hi HF,

Git takes some time to get used to. It certainly is a permissions
issue. I am just not able to point my finger at the issue.

-Anand.

On Wed, May 23, 2012 at 7:39 PM, HF h....@gmail.com wrote:

Hi Mitesh;

Sure I am old programmer

On May 23, 4:03 pm, MiteshC mi...@gmail.com wrote:

hii HF,

have you ever made changes in code???

Mitesh

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system · May 23, 2012, 2:12pm

Hi HF,

try going to the folder where erpnext is installed.
do
git pull origin master

then go to lib folder
do
git pull origin master

does everything work fine till here?
If for a particular folder, it doesnt work, please do git branch and
see if the branch is master.

-Anand.

On Wed, May 23, 2012 at 7:41 PM, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

Git takes some time to get used to. It certainly is a permissions
issue. I am just not able to point my finger at the issue.

-Anand.

On Wed, May 23, 2012 at 7:39 PM, HF h....@gmail.com wrote:

Hi Mitesh;

Sure I am old programmer

On May 23, 4:03 pm, MiteshC mi...@gmail.com wrote:

hii HF,

have you ever made changes in code???

Mitesh

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
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To unsubscribe from this group, send email to wnframework+un...@googlegroups.com.
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–
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h_farid_gm · May 23, 2012, 2:35pm

Hi Anand;

I do that now for the erpnext folder and it starts downloading then
gives me
error : your local changes to the following files will be overwritten
by merge :
public/css/wn-web.css
public/js/wn-web.js

Please, commit your changes or stash them before you can merge.
Aborting

I don’t know what that means ?

On May 23, 4:12 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

try going to the folder where erpnext is installed.
do
git pull origin master

then go to lib folder
do
git pull origin master

does everything work fine till here?
If for a particular folder, it doesnt work, please do git branch and
see if the branch is master.

-Anand.

On Wed, May 23, 2012 at 7:41 PM, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

Git takes some time to get used to. It certainly is a permissions
issue. I am just not able to point my finger at the issue.

-Anand.

On Wed, May 23, 2012 at 7:39 PM, HF h....@gmail.com wrote:

Hi Mitesh;

Sure I am old programmer

On May 23, 4:03 pm, MiteshC mi...@gmail.com wrote:

hii HF,

have you ever made changes in code???

Mitesh

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
To post to this group, send email to wn...@googlegroups.com.
To unsubscribe from this group, send email to wnframework+un...@googlegroups.com.
For more options, visit this group athttp://groups.google.com/group/wnframework?hl=en.

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
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system · May 23, 2012, 2:39pm

Hi.

Do
git stash
And then do
git pull origin master

-Anand

Sent from my Sony Ericsson Xperia mini pro

HF h....@gmail.com wrote:

Hi Anand;

I do that now for the erpnext folder and it starts downloading then
gives me
error : your local changes to the following files will be overwritten
by merge :
public/css/wn-web.css
public/js/wn-web.js

Please, commit your changes or stash them before you can merge.
Aborting

I don’t know what that means ?

On May 23, 4:12 pm, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

try going to the folder where erpnext is installed.
do
git pull origin master

then go to lib folder
do
git pull origin master

does everything work fine till here?
If for a particular folder, it doesnt work, please do git branch and
see if the branch is master.

-Anand.

On Wed, May 23, 2012 at 7:41 PM, Anand Doshi an...@iwebnotes.com wrote:

Hi HF,

Git takes some time to get used to. It certainly is a permissions
issue. I am just not able to point my finger at the issue.

-Anand.

On Wed, May 23, 2012 at 7:39 PM, HF h....@gmail.com wrote:

Hi Mitesh;

Sure I am old programmer

On May 23, 4:03 pm, MiteshC mi...@gmail.com wrote:

hii HF,

have you ever made changes in code???

Mitesh

–
You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
To post to this group, send email to wn...@googlegroups.com.
To unsubscribe from this group, send email to wnframework+un...@googlegroups.com.
For more options, visit this group athttp://groups.google.com/group/wnframework?hl=en.

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You received this message because you are subscribed to the Google Groups “ERPNext Technical Forum” group.
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