Hi, all Items are Maintain Stock. When a Sales Order is created the item gets reserved. When customer returns the item all reversal entries are automatically passed but the item in question remains in reserved quantity. Any one has clue why it is not removed from Reserved Qty to back in stock and how can we remove it if it is to done manually.
I have checked the forum for such issue. There was no response on the following
This is figured out already but we only have a work. Around for it.
Sales order is created which makes item as reserve.
Then sales invoice is created against the sales order and this should be the end of item reservation cycle instead it continues when that invoice is returned.
Work around for this is to manually close the sales order. This removes the item from the reservation.