Resultion time keep failing in the SLA

[Mubasher]

Hi i m creating SLA everything is going good but time to resolve is making issue

[ahsantareen]

Hi

Please check again your SLA timing could be misaligned due to incorrect business hours, holidays, or user time zone mismatches.

[Mubasher]

but response time is working fine why resolution time not working

here its working fine but in notification its saying failed

[ahsantareen]

Please check your user time zone within the user doctype.