Hi Everyone, I am using ERPNext 14 hosted on FC. Sent a RFQ to a supplier, the supplier gets the email, the supplier login after resetting the password but then he is not able to see the RFQ. Looks like some permission issue but I don’t know what is missing or where to make the change. Any help will be appreciated.
Have you changed any of the permissions that are assigned to the default Supplier role?
You can check the current permissions the Supplier role has by going to:
https://[your-erpnext.com]/app/permission-manager/Supplier%20Quotation
Thanks for your reply and help.
I have checked the permissions assigned to default supplier role which is actually blank.
My site is hosted on FC and using ERPNext Version-14.
Look forward for your reply soon.
Best Regards.
Try adding a new permission for the Supplier role and make sure you give all the required permissions to the Supplier Quotation DocType.
Thanks for your reply. But wonder the default permission for supplier role are blank.
I have tried up in 2-3 system but the same issue is coming.
Since I am new to ERPNext, do not want to end up messing up default permission.
Kindly help
@kanchan_bhasin
I have a similar issue on v13 also hosted on FC, but my case is even weirder.
RFQ is sent to multiple suppliers. Some of the suppliers are able to submit their supplier quotations while others who received the same RFQ cannot submit their supplier quotations.
To make things worse, Frappe Support say this has nothing to do with Product Warranty. Yet they know that the Supplier role has its default permissions defined by Frappe, not the user.
Either Support is being clever by half or there’s a bug affecting the system.
Check if those suppliers who can’t submit RFQs have addresses.
And give read rights to address doctype to ‘All’ role, and test.
Encountered somewhat similar issue recently.