can someone explain to me why when i submited a sales invoice i get as a status “credit note issued”? it should be “paid”
Hi,
Have you created a Sales Invoice of Credit Note against it? Can you check if this sales invoice is linked with another sales invoice? Please share more specs on the Sales Invoice, party, amount etc., so that we can guide you better.
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maybe i found the issue, when i created the payment entry for this sales invoice, the total was 344 and i submitted the PE, but then i changed in the sales invoice bcz it wasn’t submitted yet and the total has become 281 with an allocated amount 63, so the total will be 344.
check the picture below so u can have a better vision.
this is the sales invoice
and this is the payment entry
if you can notice the fields of the sales invoice 5968 arents updated as the exact amount after the changes made in the sales invoice. so maybe that’s why the sales invoice has as a status “Credit Note Issued”.
i hope u can understand what i mean, and u can help me to resolve this.