Hello guys ,
We are having a problem with sales return invoices,
The customer is paying via K-Net which is basically connected to our bank account, when the customer is returning an item from the sales invoice which means we would have to return some amount for the customer.
Question : how can we keep it as a credit for the customer ? and later on we can see how much we own the customer and pay the difference on a new item ?
2nd question : Is there a way not to return the amount automatically in the system, as transferring back the money to the customer is not immediate action , however in the ERPnext it is considered immediately