Hello All,
I understand that this topic has been opened a few times but I have yet to find the definitive answer to the situation of status adjustments after documents are updated.
I have several instances occurring, but I will use only one as example to ask for help.
I have 1 Sales Order with the following “Connections” :
1 Invoice for the full amount - PAID
~ There is a payment entry associated with the invoice, but not showing in the SO connections. This payment entry was “created” from the Sales Inv.
3 Delivery Notes - 2 cancelled and amended to the final 1. Fully delivered
These were “created” from the sales order.
Here is the confusion:
My Sales Order shows “Overdue” - yet is fully paid and delivered
My Final Delivery Note shows as “To Bill”
How can I align these documents to correctly display their actual status?
Is there a specific order to create them in ?
I had always assumed that the SO was the root in the sales flow.
If someone could explain the way in which these four doc types ( Sales Order, Sales Invoice, Delivery note, Payment Entry) actually affect one another it would likely answer many folks questions.
Thanks in Advance to all the helpful souls out there.