I trust you’re doing well. We are having a slight issue here also but it may just be a naming issue. In the Item master, we set an Item as a Service Item and the field description below tells us that this allows possibility of selecting the Item in Sales Order of type ‘Service’ - There is however no such option in the Sales Order Type field! All we have is Sales, Maintenance, and Shopping Cart
If the Maintenance option is supposed to be for Services then I think it should be renamed as such since not all Services are maintenance jobs. If however the Maintenance option is not meant to be for Services then we need to add a Service option asap