We sell product X (item X) to customer A,B,C,D etc. For each customer we have a seperate price list. So if we make a sales order, for let say customer A, we select the item and get the right price for that customer, so far so good.
At this point we have a customer, lets say customer B, which buys two version (brands) of item X. It’s exacly the same item only we print another logo (brand) on it. The problem is now that we can’t sell the same item to the same customer with different prices. So the question is how to solve this. We have some ideas, but we are wondering what would be best.
Solution 1: For each identical product, but with another logo (brand), we make a seperate item.
Solution 2: For customer B we make 2 customers, let say customer B_brand1 and customer B_brand2. In this way we can attach a seperate price list to each customer.
At this time we will go for solution 2, but it does’nt feel like it’s the best solution.
There is no link between the price list and the ref code, so it seems that the first row under Customer details is used for the ref code. If there is any way to fix this that would be nice.
In the mean time I will have a look if the variant option can solve my problem.
I already have the customer reference code (printed “your reference”) in the sales order. That is not the problem.
I think the best solution is that I create 2 customers. Example “Customer B_brand1” and “Customer B_brand2” . In that way I can add a “Item x” to each customer with a different reference code.
Not very pretty, but it works.