Dear ERPNext team,
When sending an email from within a document, e.g. on submission of a quotation, the “Add Attachments” Option is grayed out and not working, which means I cannot upload any additional files at this stage:
I also could not find any relevant setting in setup, so I was wondering if the inactive upload option might be a bug.
You need to attach the files into document first. Then those document should be available for sending in the email window.
You are right, and this this is how I normally deal with attachments. However, in this case I had already submitted the document (but not sent the notification email yet), when I realized I had forgotten to attach an important document.
What is considered best practice in this case? Cancel → Amend the document, attach the file and submit it again? Or is there another way to do it?