Hi all,
We recently upgraded ErpNext from v12 to the latest v13
We are however experiencing an issue with some users being unable to access the Desk.
Below is an error we are getting.
Traceback (most recent call last):
File "/home/frappe/frappe-bench/apps/frappe/frappe/www/app.py", line 23, in get_context
boot = frappe.sessions.get()
File "/home/frappe/frappe-bench/apps/frappe/frappe/sessions.py", line 132, in get
bootinfo = get_bootinfo()
File "/home/frappe/frappe-bench/apps/frappe/frappe/boot.py", line 65, in get_bootinfo
bootinfo.notification_settings = get_notification_settings()
File "/home/frappe/frappe-bench/apps/frappe/frappe/boot.py", line 331, in get_notification_settings
return frappe.get_cached_doc('Notification Settings', frappe.session.user)
File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 834, in get_cached_doc
doc = get_doc(*args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 877, in get_doc
doc = frappe.model.document.get_doc(*args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 75, in get_doc
return controller(*args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 113, in __init__
self.load_from_db()
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 156, in load_from_db
frappe.throw(_("{0} {1} not found").format(_(self.doctype), self.name), frappe.DoesNotExistError)
File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 438, in throw
msgprint(msg, raise_exception=exc, title=title, indicator='red', is_minimizable=is_minimizable, wide=wide, as_list=as_list)
File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 417, in msgprint
_raise_exception()
File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 371, in _raise_exception
raise raise_exception(msg)
frappe.exceptions.DoesNotExistError: Notification Settings <email> not found
I’ve tried doing a bench upgrade --reset and still nothing.
Please assist