Setup wizard. Cannot get past Administrator email! HELP!

1

I just now reinstalled ErpNext with v12.2.2. from install.py.

At the setup wizard, after setting language and region I get to the 3rd page that asks for Full Name, Email Address and Password.

As soon as the page opens a modal alert states Invalid Email: Administrator and automatically fills the Email Address field with Administrator. Then that field, the Password field and the Next button are all disabled!!

There is no way past that point

I have tried completely clearing cookies, caches, local storage, etc. but each page change refills the same context data.

. . . . . . What can I do? . . . . . . .

$ lsb_release -a
Distributor ID:	Ubuntu
Description:	Ubuntu 18.04.3 LTS
Release:	18.04
Codename:	bionic
2

Maybe try to do bench migrate and bench build, then bench restart.
Perhaps some of the migration did not run properly?

3

Delete all saved passwords for erpnext sites and try again.

4

I installed using scripts I have used repeatedly over previous weeks, without this problem occurring.

I installed on a device having no trace of any earlier ErpNext installations ā€“ so a completely clean install using proven scripts.

I tried the setup wizard numerous times from different browsers but cannot get past this problem.

Prior to 12.2.2 I saw the modal alert Invalid Email: Administrator but did not experience the automatic filling in and disabling of the email field.

Iā€™m hoping others will mention having the same problem, otherwise I am deeply mystified by what could be happening with this.

5

BUMP

I have tried again with latest release. Same issue.

I still cannot configure ErpNext from a fresh install, and have to revert to a backup.

6

Try different browser and fill the email filed with personal or work Email

1 Like
7

I should have realized that that was something to try, but using Chrome Dev Tools I was clearing all storage, cookies etc. Apparently, even that is not enough.