Slowness in Cancelling Journal Entries in Production

ERPNext
1

Hi Team,

We are experiencing performance issues while cancelling Journal Entries in our ERP system. The issue is noticeable only in Production, whereas Dev and QA environments handle cancellations much faster.

Observations:

  • In Dev/QA, cancellation completes within ~2 minutes.
  • In Production, it takes ~6 minutes, especially when multiple cancellations are triggered in bulk.
  • During this time, other events also get stuck, impacting system performance.
    Has anyone faced similar issues with bulk cancellations in Frappe/ERPNext? Any suggestions on how to optimize performance and avoid blocking other operations?

Appreciate any insights! :rocket:

frappe ERPNext performance #JournalEntry #DatabaseOptimization

2

Check if there are a lot of background jobs running which takes more time to do bulk transaction, also check error logs for any possible errors