Smtpserver connection unexpectedly closes while setting up outgoing mail server

Hi!
I have been exploring erp next for past 7 days with a possibility to implement it in our company.For past two days, I am struggling to setup the outgoing email in erpnext, but has been unable to do so. When I save the settings, it shows server error “SMTPServerDisconnected: Connection unexpectedly closed”.

The same settings I have used in my outlook and it is working fine. Can you please help.

Below is the server log:
Traceback (innermost last):
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/widgets/form/save.py”, line 18, in savedocs
doc.save()
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 183, in save
self.run_before_save_methods()
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 430, in run_before_save_methods
self.run_method(“validate”)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 412, in run_method
return Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 493, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 476, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 406, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/core/doctype/outgoing_email_settings/outgoing_email_settings.py”, line 29, in validate
sess = smtpserver.sess
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/utils/email_lib/smtp.py”, line 82, in sess
cint(self.port) or None)
File “/usr/lib64/python2.7/smtplib.py”, line 251, in init
(code, msg) = self.connect(host, port)
File “/usr/lib64/python2.7/smtplib.py”, line 312, in connect
(code, msg) = self.getreply()
File “/usr/lib64/python2.7/smtplib.py”, line 363, in getreply
raise SMTPServerDisconnected(“Connection unexpectedly closed”)
SMTPServerDisconnected: Connection unexpectedly closed

Traceback (innermost last):
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/app.py”, line 49, in application
response = frappe.handler.handle()
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/handler.py”, line 66, in handle
execute_cmd(cmd)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/handler.py”, line 89, in execute_cmd
ret = frappe.call(method, **frappe.form_dict)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/init.py”, line 531, in call
return fn(*args, **newargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/widgets/form/save.py”, line 18, in savedocs
doc.save()
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 183, in save
self.run_before_save_methods()
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 430, in run_before_save_methods
self.run_method(“validate”)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 412, in run_method
return Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 493, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 476, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/model/document.py”, line 406, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/core/doctype/outgoing_email_settings/outgoing_email_settings.py”, line 29, in validate
sess = smtpserver.sess
File “/home/frappe/press/benches/1412281230/apps/frappe/frappe/utils/email_lib/smtp.py”, line 82, in sess
cint(self.port) or None)
File “/usr/lib64/python2.7/smtplib.py”, line 251, in init
(code, msg) = self.connect(host, port)
File “/usr/lib64/python2.7/smtplib.py”, line 312, in connect
(code, msg) = self.getreply()
File “/usr/lib64/python2.7/smtplib.py”, line 363, in getreply
raise SMTPServerDisconnected(“Connection unexpectedly closed”)
SMTPServerDisconnected: Connection unexpectedly closed

Your settings might not be right.

Try with “Use SSL” on

Please try again using following data.

‘Outgoing Mail Server’ field : smtp.gmail.com
‘Use TLS’ Checkbox : Select this checkbox
‘Port’ field: 587
‘Login Id’ field : Enter your email id.
‘Mail Password’ field : Enter actual password of your email id
‘Auto Email Id’ field :Reenter your email id

Geetanjali Shitole
New Indictrans Technologies Pvt. Ltd.